How do monthly payments work?

In each three month period, you will pay two monthly instalments and an Energy Account.

In your first month as an Enova customer, you will pay the monthly instalment amount as agreed at the start of your plan.

In your second month, you will also pay this same amount.

In month three, you will receive your quarterly electricity bill. This is based on your actual usage from a meter reading. 

The charges, or what you have to pay at this time, is the total amount for the full three months usage, minus the two instalments that you have already paid, plus any other ancillary fees, like credit card or late fees.

These are all clearly outlined on your Enova Energy Account, but if you have any questions, please contact us.

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