How is my monthly instalment calculated?

The things  you tell us about how you use electricity in your home and business, along with average consumption rates help us to determine – with a high degree of accuracy – how much energy your household is likely to use, and therefore your monthly instalment.  We’ll look at your historical consumption to estimate the monthly instalment for your household or business.

If we don’t have this information at the time of signing up (for example when you’re signing up on line), we’ll ask you for some information about your household –like where you live, the number of people in your household and whether you have a solar panels.

Your answers will help estimate how much electricity your household is likely to use. An estimate for the monthly instalment is calculated by applying the Anytime peak only prices to your estimated electricity consumption, with any features or other discounts in your chosen Energy Plan also applied.

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