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To find out more about switching over from your current supplier, contact us. View our range of Energy Plans. You may also be able to install solar – call us for more information.
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- If you are an Enova shareholder and need a copy of your shareholding certificate for any reason, you need to contact the share registry company, Automic. READ MORE
- Enova's initial share offering is now closed, although occasionally individual shareholders put their shares up for sale. We are keeping a register of interested buyers and you can add your name to the list. READ MORE
- Enova is committed to instigating change and making sure the Australian energy industry evolves.READ MORE
- The aim of Enova is to do things differently. Our goals are to: READ MORE
- Enova Energy specialises in small business, because we are one ourselves. READ MORE
- Each Enova Energy Plan is different. The terms, conditions and benefits of each plan are outlined in the Customer Agreement. READ MORE
- No, you don’t need a solar battery, but it is the way of the future. A battery enables you store the solar energy your roof panels are producing, so you can use it on a rainy day.READ MORE
- As an Enova electricity customer you can have any meter. If you are an Enova solar customer, you can have either a gross metering system or a net metering system. READ MORE
- Yes. Enova has a range of options including green power and solar. READ MORE
- If you’ve signed up and changed your mind, simply call us on 02 5622 1700. READ MORE
- It all depends on which company you're currently with. Call us on 02 5622 1700 and we’ll discuss the details.READ MORE
- This is one of the most common questions people ask. The answer is: every home and business is different. READ MORE
- Solar technology is changing rapidly. READ MORE
- Yes, in theory, but it’s not necessarily advisable for a few important reasons. Firstly, you need a certified electrician to wire the system to your fuse box. READ MORE
- The sun provides an endless stream of clean energy. When the sun shines on the solar panels on your roof, Direct Current (DC) electricity is created.READ MORE
- A gross meter measures the entire output of your system, combining the amount of solar energy you are consuming and the amount you’re exporting. Gross metering applies when you export all of the electricity you generate to the grid. Net metering allows you to separate the energy you consume and the energy you export. READ MORE
- Everyone’s circumstances are different, but there are many ways you can reduce your bill, it just helps to know where you can curb your consumption. READ MORE
- You have the choice of receiving a paper bill, delivered to your postal address or an eBill via emailREAD MORE
- Meters are read every three months by a company called Essential Energy. If for any reason, they cannot access your meter, your bill will be estimated. READ MORE
- You'll find this on page two of your Energy Account, in the green section.READ MORE
- It is easy to cancel your direct debit payments. Contact us, and then contact your bank. READ MORE
- Yes, of course. Call us to discuss your situation. (02) 5622 1700.READ MORE
- Yes, if it helps you to male smaller, more frequent payments, we are happy to make arrangements for you to do that. Just call us on (02) 5622 1700. READ MORE
- If your Energy Account shows that you have a negative amount owing, it means your account is in credit.READ MORE
- You can pay your Enova Energy account and your monthly installments in several different ways. The easiest and fastest way to pay is online, but there are other options too. READ MORE
- If you are eligible for a concession, the discount will be deducted from your quarterly settlement bill. READ MORE
- The things you tell us about how you use electricity in your home and business, along with average consumption rates help us to determine – with a high degree of accuracy – how much energy your household is likely to use, and therefore your monthly instalment. READ MORE
- In each three month period, you will pay two monthly instalments and an Energy Account.READ MORE
- You will receive an Enova Energy Account each quarter (every three months), after your meter has been read. You will make payments monthly.READ MORE
- Enova’s monthly payment plan is designed to help customers like you to manage your household budget. READ MORE
- Before you can switch to Enova, your current energy retailer needs a final meter reading, and this also serves as the start of your supply from us. READ MORE
- The different percentages of GreenPower represent the percentage of your total electricity usage that will be sourced from accredited renewable sources. READ MORE
- If you are eligible for a pay-on-time discount, it is applied and deducted on your quarterly bill. READ MORE
- When you purchase GreenPower, you are supporting the production of electricity from renewable sources that meet a strict set of environmental criteria.READ MORE
- If you're a current Enova customer and you're moving house, your agreement will end with us. READ MORE
- To find out more about switching over from your current supplier, contact us. If you are paying or are responsible for your electricity account, you can switch to Enova. View our range of Energy Plans. You may also be able to install solar - call us for more information. READ MORE
- Each Enova Energy Plan is different. Terms, conditions and benefits are outlined in the Customer Agreement. Your plan’s terms, conditions and benefits are valid for 12 months. You can check the details of your plan here. READ MORE
- At Enova, we understand small business after all, we are one ourselves. READ MORE
- It is an optional renewable extra you can choose in all Enova’s energy plans. It is energy ‘powered by the community”. READ MORE
- By purchasing GreenPower you can be sure you are displacing your electricity usage with certified renewable energy that has zero net emissions.READ MORE
- GreenPower is a government accredited renewable energy program. Energy sourced from the sun, the wind, water and waste that is purchased by Enova Energy on your behalf.READ MORE
- If you find yourself having difficulty paying your electricity bill, then please contact us immediately. READ MORE
- Enova provides electricity and solar to most of New South Wales. To see if we service your area, use our postcode checker.READ MORE
- No. You can terminate your energy supply at anytime with no exit fees. READ MORE
- Power of Choice is a package of reforms to the National Electricity Market (NEM) designed to give consumers more options and control of the way in which they use and manage their electricity expenditure. The reforms are effective from December 1, 2017. You can read more about Power of Choice here.READ MORE
- If you are eligible for a concession, the amount of the concession will be deducted from your quarterly settlement bill. READ MORE
- Yes, you can change your Energy Plan. READ MORE
- To see if we service your area, use our postcode check. READ MORE
- GreenPower is government accredited renewable energy sourced from the sun, the wind, water and waste.READ MORE
- If you move, your agreement with us, including your current Enova Energy Plan will end. READ MORE
- An initiative that aims to make it easier for our community to access the infrastructure required to produce renewable energy, and create a pathway to transition more customers to community generated clean energy supply.READ MORE
- Time of Use is a tariff where the electricity costs differ depending on the time of day it is used.READ MORE
- ‘Controlled Load 1’ and ‘Controlled Load 2’ are tariffs that apply to specific appliances that are permanently wired back to the meter such as hot water heaters or swimming pool pumps.READ MORE
- Feed-in tariffs (FITs) are payments made by an electricity supplier to a household or business that generates its own electricity through methods which don’t deplete natural resource like solar. READ MORE
- Funds generated by the RDI are pooled together and will used to develop and identify renewable generation projects that we can invest in so that we can increase renewable generation, and therefore availability in the community.READ MORE
- You can't tell what type of meter you have (gross, net or smart meter) just by looking at it. But you can call us. READ MORE
- Analog meters are the original meters used by electricity companies to measured electricity usage. These meters are being replaced by more modern electronic meters which have a digital display.READ MORE
- Yes. All of the energy retailers will be increasing prices as of July 2017, primarily in response to rising wholesale prices, which they have been protecting consumers from for as long as possible. READ MORE
- An ASP electrician is an Accredited Service Provider. You need an Level 2 ASP electrician to make changes to your meter. READ MORE
- The energy Market in Australia is regulated by an organisation called AEMO. AEMO's vision is to deliver energy security for all Australians.READ MORE
- Each Enova Energy plan last for 12 months. As you’re coming to the end of your plan, one our Energy Consultants will contact you.READ MORE
- We'll send you a reminder! Reminders will be sent about a week before the payment is due.READ MORE
- If your electricity bill shows that you have a negative amount owing, it means your account is in credit. READ MORE