How do I get a copy of my Holding Certificate?

If you are an Enova shareholder and need a copy of your shareholding certificate for any reason, you need to contact the share registry company, Automic.
You can find the Automic contact information here.

What area does Enova service?

We service most of regional New South Wales. To see if we service your area, use our postcode checker.

 

How do I buy Enova shares?

Enova’s initial share offering is now closed, although occasionally individual shareholders put their shares up for sale. We are keeping a register of interested buyers on our noticeboard, and you can add your name to the list. Contact us, switch@enovaenergy.com.au for more information.

What is an ASP?

An ASP electrician is an Accredited Service Provider. You need an Level 2 ASP electrician to make changes to your meter.
Here is a list of ASPs in New South Wales.

What is a ‘Controlled Load’ tariff?

‘Controlled Load 1’ and ‘Controlled Load 2’ are tariffs that apply to specific appliances that are permanently wired back to the meter such as hot water heaters or swimming pool pumps. Supply for a controlled load is only available at certain hours during the day, usually late at night. The difference between Controlled Load 1 and 2 is the hours for which supply is available and the price paid. This is determined by the network company.

For more detailed information see our Energy Price Fact Sheets.

How does GreenPower work?

GreenPower

GreenPower is government accredited renewable energy sourced from the sun, the wind, water and waste.

When you purchase 100% GreenPower, this commits Enova to purchasing that amount of electricity from the 155 accredited renewable energy generators across Australia, and adding it to the electricity grid on your behalf to offset your electricity use. The government managed GreenPower Program runs a robust and independent auditing process of our GreenPower sales each year to make sure this is the case. These audits are publicly available on the GreenPower website.

Read more about GreenPower in our article: What is the GreenPower program? 

or visit www.greenpower.gov.au or check out the GreenPower Facebook page

What is Enova’s Centre of Excellence?

Enova is committed to instigating change and making sure the Australian energy industry evolves.  We are dedicated to unearthing good ideas, encouraging  ingenuity, harnessing  appropriate technologies, and increasing our knowledge about GreenPower, for the benefit of the whole community. We can he see ourselves as a conduit of information from here and overseas, that benefit us all on our quest towards a renewable energy future.

How is Enova different?

The aim of Enova is to do things differently. Enova brings a new business model to the energy industry – community-owned.  This business model brings exciting possibilities to the sector, particularly in the way we generate and distribute solar and other renewable energy. We encourage and facilitate the development of community-based renewable energy projects, as well as purchase the power created by these initiatives.

Will I benefit from a battery?

No, you don’t need a solar battery, but it is the way of the future.

A battery enables you store the solar energy your roof panels are producing, so you can use it on a rainy day. A battery can also make you completely self-sufficient, providing enough energy for you to get ‘off-the-grid’. Batteries are expensive, but this is one area of solar technology that’s changing rapidly and prices will eventually come down.

Off-grid installations are being used in our area and they are increasingly more financially viable in instances where the cost of installing a new grid connection is prohibitively high. Enova partners with off grid experts who are very experienced in the custom design of off grid systems to give you the very best technical advice if this is what you want to achieve.

What kind of meter do I need?

As an Enova electricity customer you can have any meter. 

Depending on what you want from your solar panel system, your meter options vary. If you want to sign up to our Solar 16 Plus Plan at get a 16c per kWh feed-in tariff, you do need a net meter.

For more information, read our post