Why does my bill show a negative amount owing?

There could be a number of reasons for this, including your quarterly usage being less than the amount you have already paid, or surplus electricity generated by your solar panels, or you may have received a credit adjustment or rebate from us. The credit amount will be carried over to your next bill. If you have any questions, simply get in touch with one of our Enova Energy Consultants by telephone 02 5677 1200.