Considering solar?  Important meter information: 

If you’re thinking about installing solar then you’ll need a smart meter.  New Power of Choice regulations mean that you can only get a smart meter through your electricity retailer. That’s us!

Smart meters measure electricity consumption in 30-minute intervals and can be read remotely, removing the need for a meter reader to visit your property to read your meter.

Ideally a smart meter needs to be installed before your solar PV system. This is because your solar PV system cannot be activated until a solar-capable meter (such as a smart meter) is in place.

Once your smart meter is installed and solar PV system activated, any electricity produced by your solar PV system will first be used to meet the demands of your home, with any surplus exported to the grid. The amount paid for surplus electricity is known as a feed-in tariff and will appear as a separate line item on your Enova Energy bill. As part of our commitment to encouraging the uptake of renewable energy, we strive to lead the market in terms of feed-in tariffs.

The cost for a smart meter is 25c per day, with no up-front cost for the smart meter or the smart meter installation. Generally we can organise installation of your new smart meter within two months.

Any questions? Call us on 02 5622 1700.

 

New National Metering Rules

New national metering reforms came into effect in December 2017. These reforms are part of the Australia wide ‘Power of Choice’ initiative that is designed to give all consumers more options and control of the way in which they use and manage their electricity expenditure.

As an Enova customer, these new reforms mean two important things for you.

1. Enova is your meter manager

As of December 1 2017, changes have been implemented in relation to who manages services relating to your meter. Previously, managing meters (installation, maintenance and reading) has been the role of energy distributors. However, under the new changes, as your energy provider, Enova takes over this role for all digital (smart) and new meters that are installed after this date.

If you have questions or problems with regard to your meter, you need to contact us.

2. Smart Meter installation is no longer voluntary

Having a smart meter has been voluntary up to December 1, 2017.  Since this date, all new meters installed must be smart meters, and any meters that are old, broken and need replacing, will be replaced with smart meters.

You can keep your existing meter, but be aware that if, for any reason, it needs to be replaced, it will be upgraded to a (digital) smart meter.

 

For more information, read the following Frequently Asked Questions.