New National Metering Rules
New national metering reforms will come into effect soon. These reforms are part of the Australia wide ‘Power of Choice’ initiative that is designed to give all consumers more options and control of the way in which they use and manage their electricity expenditure.
As an Enova customer, these new reforms mean two important things for you.
1. Enova is your meter manager
As of December 1 2017, changes have been implemented in relation to who manages services relating to your meter. Previously, managing meters (installation, maintenance and reading) has been the role of energy distributors. However, under the new changes, as your energy provider, Enova takes over this role for all digital (smart) and new meters that are installed after this date.
So if you have questions or problems with regard to your meter, you need to contact us.
2. Smart Meter installation is no longer voluntary
Having a smart meter has been voluntary, but as of December 1, 2017, all new meters installed must be smart meters, and any meters that are old, broken and need replacing, will be replaced with smart meters.
For now, you can keep your existing meter, but be aware that if, for any reason, it needs to be replaced, it will be upgraded to a (digital) smart meter.
Smart Meters and Solar
The other advantage of a (digital) smart meter is that it is required for a solar system, which means that if you’re considering solar down the track, you’ll already be set up.
For more information, read the following Frequently Asked Questions.